Do you ever get frustrated at your team? They don't do what they're supposed to do, how they're supposed to do it, and when they're supposed to do it?

It could be an operations issue. Here are 3 ways operations can make or break your team.

Clarity

Poor operations leave your team uncertain, doubtful, and uncertain. They are left to guess or avoid tasks, again. You can bet your guests will sense this doing their experience at your restaurant.

Clear operations give your team a defined path for execution. Now they have the time and energy to focus on your restaurant's food and guests, not where they're supposed to put the cheese underneath the make table.

Training

When your current team is unclear on what's supposed to happen, it's no surprise this is going to get past on to your new employees. In fact, it's going to get worse. It's a viscious cycle.

Well-defined operations, however, provide the foundation for quality training in your restaurant. Your new employees learn from confident team members who can communicate the standard, the why, and hold the newbies accountable.

Improvement

When your team doesn't have to fill in the gaps of your restaurant system, they can actually focus on the parts of your restaurant that can make it better. Instead of worrying about how many doughballs to make, they can dial in on efficiency issues.

Now you not only have a team that is performing well. But they can also make the restaurant better. This virtuous cycle creates an incredible culture that future employees can build on.

Learn to build your restaurant as a system and watch your team's morale and execution improve while reducing turn-over.